Ea777 casino's Privacy Policy

1 Introduction

Ea777 casino is a world-class online gaming platform for players in Bangladesh. Your trust is our most valued asset. This Privacy Policy ("Policy") explains how ea777 casino collects, processes, stores, and protects your personal data.

By using our website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, contact our 24/7 support team.

2 What data we collect

Information Provided Directly

When registering or using our services, you provide certain information directly. This includes:

• Full name and date of birth
• Mobile Number and Email Address
• Current address and district
• National ID (NID) or passport number (for KYC verification)
• Payment details — bKash, Nagad, Rocket, or crypto wallet address
• History of communications with the support team

Automatically Collected Information

When you use ea777 casino, certain data is collected automatically. This is generally used to improve platform service quality:

3 How we use your data

Ea777 casino uses your data for legitimate purposes only. No information is processed unnecessarily. The primary use cases are:

• Account management: For registration, login, KYC verification, and account security.
• Payment Processing: To process deposit and withdrawal transactions.
• Customer Support: To resolve your complaints or queries promptly.
• Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify signs of excessive gaming and provide timely support.
• Promotions & Offers: To inform you of relevant bonuses and offers based on your preferences.
• Legal liability: To fulfill legitimate requests from licensing authorities or law enforcement agencies.

4 Data Sharing Policy

Ea777 casino believes your privacy is a fundamental right. We are therefore extremely careful about sharing data with third parties. Information is shared only in the following circumstances:

Authorized third parties

• Payment Providers: bKash, Nagad, Rocket — only the minimum required information is shared to complete transactions.
• KYC verification service: With authorized service providers for identity verification.
• Game Software Providers: Limited information necessary for game operation.
• IT security partners: For cybersecurity and server protection.

Legal obligations

Where required by a court order, a legitimate regulatory request, or anti-money laundering regulations, ea777 casino is legally obligated to share information with the relevant authorities. This does not constitute a breach of your privacy — it is part of our legal obligations.

5 Cookies & Tracking Technologies

Ea777 casino uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

Cookie Types

• Essential cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Performance Cookies: Used to analyze platform speed and performance.
• Functionality Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand site usage patterns and improve our services.

You can turn off non-essential cookies at any time from your browser settings. Please note that disabling certain cookies may affect some platform features.

6 Data Retention Period

Ea777 casino retains your data only for as long as necessary — while your account is active and, thereafter, for a defined period to meet any legal obligations.

• Account information: Up to 5 years after account closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC documents: 5 years, as required by regulatory standards.
• Support Conversations: 2 years after the issue is resolved.
• Analytics Data: In anonymized form, for up to 2 years.

7 Your rights

Ea777 casino believes every user has full ownership of their personal data. You may exercise the following rights:

• Right to Access Your Data: You may request to know what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Where no legal obligation exists, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional emails or messages at any time.
• Right to lodge a complaint: You may file a complaint regarding any breach of our Privacy Policy.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

8 Children's Privacy

Ea777 casino strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect personal data from minors.

If a minor is found to have registered on our platform, the account will be immediately closed and all collected data will be deleted. Parents or guardians with concerns about this are welcome to contact our support team.

9 Third-Party Links & Services

Ea777 casino uses certain third-party game software and payment services on its platform. These third parties have their own privacy policies, which are separate from those of ea777 casino.

We are not responsible for third-party privacy policies or data practices. We recommend reading the relevant privacy policy of any third-party service before using it.

10 Policy Updates & Contact

Ea777 casino reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, advance notice will be sent to your registered email and via platform notifications.

Continued use of the platform after a revised policy takes effect constitutes your acceptance of the updated terms. The date of the latest update will always be shown at the top of this page.

Contact us

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us: